chart renedered as WMF with wrong colors

[Ed]

I am creating a WMF from a TChart and the image is appearing incorrectly--the colors are off. An image can be seen here:

http://www.retireneeds.com/files/ChartImage.jpg

Below is some system info from their computer (a madExcept report). Note that I had them set their colors to 32 bit and it didn't fix it. None of my other usrers (a few thousand) have not reported this problem. Any ideas?

Thanks
Ed Dressel



date/time : 2005-08-30, 14:07:53, 34ms
computer name : LARRY
user name : larryk
operating system : Windows XP build 2600
system language : English
system up time : 6 hours 40 minutes
program up time : 6 minutes 38 seconds
processor : Mobile AMD Athlon(tm) XP 1500+
physical memory : 38/239 MB (free/total)
free disk space : (C:) 2.73 GB
display mode : 1024x768, 16 bit
process id : $10c
allocated memory : 29.12 MB
executable : TRAK.EXE
exec. date/time : 2005-08-04 13:48
version : 2005.8.4.1247
madExcept version : 2.7g

[Narcís]

Hi Ed,

Which TeeChart version are you using? Could you please send us an example we can run "as-is" or the .tee file for that chart to reproduce the problem here? You can post your files at news://www.steema.net/steema.public.attachments newsgroup.

Thanks in advance.

[Ed]

/Which TeeChart version are you using?

7.04 (or .03)

/Could you please send us an example we can run "as-is" or the .tee file for /that chart to reproduce the problem here? You can post your files at /news://www.steema.net/steema.public.attachments newsgroup.

I could--but it works on +99% of the machines correctly--only on one machine does it do this. (I have thousands of installs and only know of one problem) so I doubt you will be able to reproduce it.

Ed Dressel

[Narcís]

Hi Ed,

Then the problem may lay on the machine's graphic card. You could try upgrading the drivers, trying and old version driver or even replacing the graphic card.